Privacy & Security

1. Introduction

This Privacy & Security Policy explains how Greg Smith Equipment Sales handles information associated with visits to gregsmithequipment.shop, customer accounts, orders, and customer-support interactions.

2. Information We Collect

We may collect information that you provide directly, information generated through orders and account activity, and normal technical information generated when you use the website.

3. Information Customers Provide

Information you voluntarily provide may include your name, billing address, shipping address, email address, phone number, account credentials, order information, and communications with customer support.

4. Orders and Transactions

When you place an order, we process the information needed to review the transaction, fulfill the order, communicate about delivery, provide support, handle returns or refunds, and maintain appropriate business and transaction records.

5. Account Information

If you create an account, we may store the information needed to maintain that account and provide account features. You are responsible for keeping your account credentials confidential and for providing accurate account information.

6. Cookies and Similar Technologies

The website may use cookies and similar technologies that support core site functions, remember preferences, maintain sessions, help operate the cart and checkout, support security, and help us understand site performance and usage.

7. How We Use Information

We may use information to operate the store, process and support orders, provide customer service, maintain website security, detect or prevent misuse, improve site functionality, comply with legal obligations, and communicate with customers about transactions or requested support.

8. Service Providers

We may share information with service providers that support functions such as hosting, website operations, payment processing, shipping or fulfillment, communications, security, fraud prevention, and analytics or site-performance services when applicable. These providers receive information as needed to perform their services.

9. Payment Processing

Payment information may be processed securely by the payment provider selected at checkout. Greg Smith Equipment Sales does not represent that complete payment-card details are stored directly on this website.

10. Shipping / Fulfillment

Order and delivery information may be provided to shipping, freight, or fulfillment providers as reasonably necessary to prepare, route, track, or support delivery.

11. Analytics and Site Operations

Normal technical data may include IP address, browser or device information, cookie data, and site-usage information. This information may be used for security, troubleshooting, performance measurement, and site operations.

12. Information Sharing

We do not publish customer personal information as a normal business practice. Information may be shared with service providers as described above, when required by law or valid legal process, to protect rights and security, or in connection with a legitimate business transaction subject to applicable law.

13. Data Retention

Information may be retained for as long as reasonably necessary for order administration, customer support, fraud prevention, tax or accounting records, legal compliance, dispute resolution, and other legitimate business purposes.

14. Security

We use reasonable administrative and technical safeguards appropriate to an ecommerce website, including HTTPS for encrypted web connections where supported. No internet transmission or storage system can be guaranteed to be completely secure.

15. Customer Choices

You may review or update information available through your account where those features are provided. You can also contact us about personal-information questions. Browser settings may allow you to limit or delete certain cookies, although doing so can affect website functionality.

16. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through the store.

17. Changes to This Policy

We may update this policy when our website, business practices, or legal obligations change. The version published on this page is the version that applies to current website use.

18. Contact Us

For privacy or security questions, contact Greg Smith Equipment Sales at support@gregsmithequipment.shop, call +1 678-781-0130, or write to 1750 Satellite Blvd NE #300, Buford, GA 30518, United States.